Parking
We have reserved parking spaces for people with reduced mobility, located close to the museum entrance.
Access
The museum entrance features ramps adapted for people with reduced mobility and wheelchair users.
Interior Mobility
The three floors of the museum are connected by an adapted elevator. The tour of the permanent exhibition is accessible to people with reduced mobility, with the exception of the mezzanine contents, whose loft location makes adaptation difficult. The visit to the Image-Mine is fully adapted. You can request the free loan of a wheelchair at the museum reception desk.
Restrooms
All museum restrooms are adapted for people with reduced mobility and equipped with baby changing stations.
Other Services
The museum features a rest area equipped with vending machines for snacks, as well as hot and cold drinks. It also has an outdoor green area that acts as a climate refuge on hot days. In both cases, accessibility requires the assistance of the museum staff when necessary.
Personalized Assistance
If you need information or assistance during your visit, please feel free to ask the museum staff; we will be delighted to help you.
Additional Information
General Conditions
To enjoy your visit to the museum, it is essential to maintain responsible behavior:
Follow the instructions of our staff and respect the signage.
Do not touch the display cases or the exhibited pieces.
Contribute to a calm environment by not shouting or running.
Remember to eat and drink only in designated areas.
Minors must be accompanied by a responsible adult at all times.
You may take photos and videos without a tripod, except during guided tours.
The museum reserves the right of admission pursuant to Article 29 of Law 8/2002 on Public Shows and Recreational Activities of the Principality of Asturias. This means it may decide, based on objective criteria, who is permitted entry to the museum and who is not. These criteria are detailed throughout this section.
Visits with Pets
Dogs can enjoy the museum as one of the family, provided they follow a few simple rules:
Maintain appropriate behavior.
Have up-to-date civil liability insurance and vaccination records.
Outside the museum, they must be kept on a leash less than 2 meters long.
Inside, they must be carried in a pet carrier, bag, or adapted backpack; except for duly accredited and identified assistance dogs, which are allowed on the floor in accordance with Royal Decree 409/2025 of May 27.
Only one dog per person is allowed.
No more than five dogs may be present in the museum premises simultaneously.
Dogs considered potentially dangerous shall comply with the provisions of Royal Decree 287/2002 of March 22.
You are responsible for picking up waste and cleaning up urine if necessary.
Remember that you are responsible for complying with these rules from the moment you enter the museum.
Our staff will provide you with a bowl of fresh water; you just have to ask.
We are an establishment affiliated with © Sr Perro.
Preguntas frecuentes
How can I purchase my museum ticket?
You can purchase your ticket at the museum reception desk, via email at
reservas@mumi.es, or online through the following link.Groups of 15 or more people must purchase theirs via the indicated email address and upon payment of the corresponding amount.
Tickets will be valid until December 31 of the current year.
If you have any questions regarding this, you can resolve them by calling +34 985 66 31 33.
Can tickets be exchanged or refunded?
Exchanges, modifications, or refunds of tickets are not permitted for reasons not attributable to the museum. Nor will refunds or financial compensation be provided in the event of theft, robbery, hacking, or any other type of security breach affecting the purchasers or a third party.
Are there special rates or discounts?
Adult groups of 15 or more people, school groups, large families, people with functional diversity, visitors over 65, as well as holders of the Youth Card (Carné Joven) and Club Cultura Asturias, are eligible for special rates and discounts.
Once at the museum, you must prove your status with a legally valid supporting document. Otherwise, this preferential treatment cannot be applied to you.
Admission is free for children under 4, active teachers in the performance of their professional duties, as well as caregivers, group companions, and monitors.
On Wednesdays, admission to the permanent exhibition is free for all visitors; the guided tour of the Image Mine and headframe, as well as educational workshops and other additional services, carry a fee.
Access to the museum’s garden area is free and does not require purchasing a ticket.
+34 985 66 31 33
reservas@mumi.es
Trabanquín, s/n
33940 L’ Entregu/ El Entrego
San Martín del Rey Aurelio
Asturias
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